Thursday 29th of July 2010

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Documentation Services

For over 17 years, YEDA has supplied hi-tech companies throughout Israel with high quality, professional
Technical Communication

From Haifa in the North, to Beersheva in the South, nearly every hi-tech company is staffed by at least one of our writers - in many, such as Intel, NDS, Amdocs, RAD, SAP, ECI, HP, and others, writers trained and certified by YEDA manage the company's Technical Communication department.

 

Download Services Presentation: Overview of YEDA Technical Communication Services

 

High Quality Documentation at Cost Saving Prices

YEDA’s outsourcing enables companies to enjoy the advantages of working with highly professional documentation experts at cost saving prices. Companies that work with YEDA get better documentation at lower costs than with any other outsourcing or in house solution. That’s because, in addition to highly qualified writers, YEDA has developed a unique strategy for producing documentation in less hours than it takes with other, more traditional methods. This savings in time is directly passed on to you, the customer, in terms of real cost savings.


Management, Support, and Consultation - at No Extra Charge

When you outsource a project to YEDA, you get more than a capable technical writer or marcom expert. Your company, and the writer, also enjoy ongoing consultation, technical support, and project management supplied by YEDA’s top experts at no extra charge. In many cases, when there are unusual challenges that need to be overcome, this alone can result in considerable savings - and, of course, the end result is superior documentation.

 

Take Advantage of YEDA’s Expert Knowledge Base

YEDA has been teaching the principles of technical writing and marcom for over 12 years - and companies that work with YEDA discover that they can take advantage of a vast amount of knowledge. With hundreds of projects behind them, and countless hours of research and training, YEDA is able to provide expertise that you cannot get anywhere else.


On-site Services

YEDA is able to provide outstanding technical communicators at the customer’s site for as long or as many hours a week as requested. Writers can either be contracted for specific projects, or can work on a multitude of various projects and tasks.

Expert Management at No Extra Charge

 

While onsite, YEDA continues to provide technical support and consultation for the writer and customer, at no extra charge. The writer’s work is periodically reviewed and YEDA’s expert management staff sees to it that the writing meets the highest standards of the industry. Unlike an in-house writer, YEDA’s writer always has an expert to turn to, in case there is a need for more specialized knowledge or support.

Flexible Hours

 

Companies can augment or diminish the writer’s hours as the need arises, and thus cut costs during slack time. If there is too much work even for one writer, YEDA will supply more writers as requested. Companies can terminate the work, temporarily or permanently, to keep pace with changing needs.

Opportunity to Hire the Writer Directly

 

At the end of a stipulated period, the company has the opportunity to hire the writer directly, at no extra cost. Many companies such as Comverse, Scitex, Nice Systems, NDS, RAD, SAP, and others have made use of this way of working to build up professional technical writing departments of their own.

 

Project Work

 

When companies have a specific document to write, it is recommended to work on a project basis. YEDA will evaluate the cost of the project and submit a detailed proposal. The project is normally managed by YEDA and the final product is guaranteed to meet the highest standards and stipulations stated in the proposal. Hundreds of companies, both start-ups, as well as large concerns, have worked with us in this way over the years. Our experts can work on or off-site, at the company’s request. Some of the kinds of documentation that we are noted for include:

- SDK and API Documentation

- Microprocessor Documentation

- Software User’s Guides

- Extensive Documentation Sets for Data Communication Systems including Installation, Configuration, API, Testing and Maintenance, Administrator’s and User’s Guides.

- A wide array of Medical Technology and Systems

- Electronic Systems


- Security Systems

- Copy for Web sites, company profiles, and product brochures

- White papers

 
Training for Companies

YEDA expertise in constructing courses and training modules for companies goes hand in hand with its more than 15 years of experience in training personnel for the hi-tech market. YEDA and its staff have created comprehensive courses for

  • Hi-tech companies throughout Israel
  • The Israeli Ministry of Labor
  • The Jewish Agency
  • Colleges and Universities
Read more...
 
Blogging Services

Today's companies have come to realize that global communications through the internet is essential to expanding markets and maintaining customer loyalty. One of the most effective forms of internet communication is the company blog. Blogs enable companies to establish themselves as experts in their field and gain valuable exposure with potential clients. Just as important, a good blog can help drive sales to current customers and create a sense of excitement.

Read more...
 



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